Shipping Policy
About Shipping
Your order will be shipped within 1-2 business days.
We typically select the faster and more efficient shipping method for all packages. Should there be any changes, we will notify you via email. For further inquiries, or if your country is not listed, please reach out to us at [email protected].
Please allow at least 24 hours for the tracking information to update. You will receive a shipping notification when we process your order; however, it may take some time for the courier to receive and scan the package into their system.
You can track your order by:
YunExpress: https://www.yunexpress.com
SF INTERNATIONAL: https://www.sf-international.com/
Others: 17track.net
- 1. Order Fulfill Time
Your order will be shipped within 1-2 business days.
- 2. Shipping Method
We typically select the faster and more efficient shipping method for all packages. Should there be any changes, we will notify you via email. For further inquiries, or if your country is not listed, please reach out to us at [email protected].
- 3. Why isn't my tracking updated?
Please allow at least 24 hours for the tracking information to update. You will receive a shipping notification when we process your order; however, it may take some time for the courier to receive and scan the package into their system.
- 4. Order Tracking
You can track your order by:
YunExpress: https://www.yunexpress.com
SF INTERNATIONAL: https://www.sf-international.com/
Others: 17track.net
- For the order from Korea, please provide your personal customs code or ID# as requested by the Korean customs clearance. You can remark your personal customs code or ID# in your online order. We just use it for customs clearance but do not disclose it to other parties.
- For buyers in Hong Kong, Taiwan, and Macao, please put the Chinese address. If you have a Chinese name, it is better to put a Chinese name in your online order too.